Order Management SystemOrderMotion is the leading provider of on-demand, direct-commerce solutions for merchants who sell directly to their customers primarily through websites, catalogs and call centers. The OrderMotion solution enables merchants to easily process customer orders for multiple brands and includes everything from order management and fulfillment to customer service, campaign management and analytics. OrderMotion has supported the growth of over 1000 brands, including Zabar’s, Wolfgang Puck, Goldspeed.com, Warrior Custom Golf, Sundance Spas, Healthy Pets, NapaStyle and more. KEY FEATURES Order Management Key Features and Benefits Real-time daily order counts
Real-time sales figures
Order counts balanced with data entry actuals
Revenues segmented by origin
Easy implementation of flexible pricing and tax policies
Integrated inventory management
Standing orders - automation of recurring orders
Ability to indefinitely hold orders or schedule orders to be processed later
In addition, OrderMotion provides a complete suite of concise reports that analyze order activity throughout operations. It also includes a global order status dashboard that displays a comprehensive overview of all orders at each stage of the life cycle, from pending or backordered to shipped, returned or cancelled. Campaign Management Merchants can run separate reports for numerous websites operating under different DBAs. OrderMotion ensures that every order-specific communication sent to customers automatically reflects the appropriate company name. Information required for Return on Investment (ROI) per origin calculations - such as costs, list quantities, catalog page coverage and forecasting curves - are maintained by OrderMotion to ensure accurate data for use in metrics. Each event in the life cycle of a campaign and its resulting sales is made available for analysis and secure reporting. Key Features and Benefits
Provides instant, real-time reports of results
Provides results by origin (list, web link, and 800 #)
Reports ROI by campaign segment
Enables precise ranking and selection of media
Provides item "Bestseller list" ranking
Offers drill-down views of all initiatives
Enables optimal management of marketing investments
Supports multiple DBAs/identities within one customer and item database
Customer Relationship Management Key Features and Benefits
Provides a single view across all customer touch points
Delivers real-time transaction information
Enables online resolution of account issues
Eliminates need for additional CRM software
Enables output correspondence directly to printer/fax/e-mail
Provides relevant customer profile information
Our WebCreatorPlus® Website and Shopping Cart software is fully integrated with OrderMotion. For more information on OrderMotion, call our toll free number, 1.866.864.2826 or Contact Us and a customer support representative will contact you. |
LocationsCorporate Office Satellite offices |
